Terms and Conditions

By using luckytails.online and our services, you agree to the following Terms and Conditions.

Use of Our Services

Our services include Bathing Package, Full Grooming, Hand Stripping, Shedding Control, and Spa Treatment for pets. By booking a service, you confirm that all information provided is accurate and complete.

Appointments and Bookings

• All appointments are subject to availability.
• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
• Customers are responsible for arriving on time for scheduled services.

Payments

• Payment is required at the time of service unless otherwise agreed.
• Prices for services may change without prior notice.

Cancellations and Refunds

• Cancellations should be made at least 24 hours in advance.
• Late cancellations or no-shows may be subject to a fee.
• Refunds, if applicable, will be handled on a case-by-case basis.

Pet Health and Safety

• Customers must inform us of any medical conditions, allergies, or behavioral issues of their pets.
• We reserve the right to refuse service if a pet poses a risk to staff or other animals.

Limitation of Liability

luckytails.online is not liable for any pre-existing conditions, unforeseen reactions, or issues that may arise during or after grooming services, except where required by law.

Intellectual Property

All content on luckytails.online, including text, branding, and materials, is owned by the Company and may not be copied or reused without permission.

Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services indicates acceptance of the updated terms.

Contact Information

For questions regarding these Terms and Conditions, contact us at:

Email: [email protected]